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Feedback: Apologies and Drop Outs

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Roger Bolton Roger Bolton 15:28, Friday, 12 October 2012

Roger Bolton


"Feedback - The programme in which BBC managers explain why they are always right about everything".

I saw that amusing and rather pointed remark on an email the other day. It does have an element of truth, though it is rather too sweeping.

One could also say, again with an element of truth, that Feedback is "the programme in which many executives try to avoid appearing, sending in a statement instead of being cross examined by its presenter."

That would be unfair to bosses in BBC News in particular who almost always accept our invitations, but other areas of the BBC can be less cooperative.

However if you raise an issue we will broadcast your views even if we hear only silence in reply.

Presenters are often protected from appearing on Feedback by their Editors, (Well we presenters are so sensitive. We can dish it out but are less able to take it.) However this week one did appear of Feedback, and he did apologise.

I speak of the paragon that is the presenter of Broadcasting House, Paddy O'Connell.

Also this week we featured a breakdown on Radio 2 which lasted nearly 30 minutes. I say a breakdown, more accurately I should say that the network was unable to broadcast Elaine Paige on Sunday filling the airtime with unrelated music.

Choral Evensong also broke down this week.

Elsewhere the Today programme frequently loses lines to contributors who either don't make it onto air, or who suddenly disappear, leaving presenters in tight, and sometimes embarrassing, corners.

Please do let us know if you hear any breakdowns and drop out.

We keep being told by the BBC that the causes are varied and unrelated and that things are not getting worse.

Is that true?

Please let us know.

Best Wishes,

Roger Bolton

PS I never met Jimmy Savile, and you have not written to me about him. So this week's Feedback is Savile free. Next week?

Roger Bolton presents Feedback on Radio 4.

  • Listen to this week's Feedback
  • Listen again to this week's Feedback, get in touch with the programme, find out how to join the listener panel or subscribe to the podcast on the Feedback web page.
  • Read all of Roger's Feedback blog posts.


  • Comment number 1.

    Why is the website of radio 4 constantly changing? And why all those pointless pictures (which increase downloading costs)? Now it takes innumerable clicks to access a programme. Before - go to drama, or politics, or discussion and a list appeared and with one click, one could choose what to listen to. Now it is so much more difficult to navigate - do the people "revamping" the site ever use it? And please include the length of a programme.
    Today I went to radio 4 and it had changed again - who wants to hear a preview snippet of a programme? And I wasted time trying to find what I did want to listen to.
    Wake up and simplify - go back to what it was 6 or 8 months ago.


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