If you use our service on a Sky box you may notice that every now and then you come across a large "Please Wait" screen.
We put one of these up every time a user selects some content that can't be loaded in a few seconds.
In an ideal world, we wouldn't need them at all - we don't want you to have to wait ten seconds or so just to get to the News Multiscreen. However due to the way our service has to be structured, it's an unfortunate necessity.
The reason for that is all to do with bandwidth and positioning.
Andrew Bowden is a Senior Development Producer for the BBC Red Button Service.