« Previous | Main | Next »

BBC iPlayer: Your queries answered

Post categories:

Alan Connor | 17:06 UK time, Tuesday, 28 October 2008

iPlayer head honcho Anthony Rose (now Head of Online Media Group) is on this week's Points Of View to "answer viewers' questions about faults with iPlayer and how to optimise use" - or, as the homepage team puts it:

It must be frustrating if you can't play your favourite programme on BBC iPlayer. That's why Anthony Rose, who looks after the service, has answered some common concerns and invites you to let us know your problems.

Alan Connor is co-editor, BBC Internet Blog.


  • Comment number 1.

    why is points of view such a negative programme?

  • Comment number 2.

    Clicked on the video.

    Got the following message:

    "Not available in your area"


    We've been here before btw:

  • Comment number 3.

    Where are you Michael? Are you outside the UK?

    Nick Reynolds (editor, BBC Internet blog)

  • Comment number 4.

    Great that iplayer is available in Welsh now,with loads of Welsh language programmes, but I still cannot find Pobol Y Cwm on it.Is there a reason for this?

  • Comment number 5.

    Hilarious… the video's played using iPlayer?

    I'm going to assume that nothing was mentioned about how long it's going to take us Linux users to get a version we can use?

  • Comment number 6.

    how long it's going to take us Linux users to get a version we can use?

    Does it not run in Wine?

  • Comment number 7.

    Ah, good to see irony isn't dead yet :-) Adressing people who are having problems accessing videos in iPlayer with... a video in iPlayer!

    I also get the 'Not available in your area' message at times, but that's apparently my ISP's fault for sharing IP addresses around their international subsidaries, meaning the beeb can't tell I'm from three.co.uk or three.ie or three.com.au. Sort it out Three!

    As for Linux, streaming works for me, looking forward to the download service, but gotta say don't like the DRM...

  • Comment number 8.

    Why does the Beeb discriminate against those who are not in the UK anyway.

    Surely their content should be available to either:

    1. Everyone


    2. Only TV licence fee payers

    Now as all of their content is available to anyone whether they have a licence or not (only live streams required a licence) then they have no right to screen out users from other countries in the first place, surely this is tantamount to an indirect form of racism?

  • Comment number 9.

    fakeelvis and hackerjack - in this recent post Anthony Rose said:

    "For our Mac and Linux users, don't despair: we have another release coming up very soon, aimed at improving your BBC iPlayer options - stay tuned for updates..."

    You may also be interested in this post from George Wright.

    Nick Reynolds (editor, BBC Internet blog)

  • Comment number 10.

    > NickReynolds wrote:
    >Where are you Michael? Are you outside the UK?


    I was accessing the blog from Ireland.

  • Comment number 11.

    T-Mobile hotspots. How I hate them.
    My work's network. How I hate it.
    My Mac and VPN. How I hate it.

    I'm not to sure that I like iPlayer being free-for-all in the UK. Lock it down to the TV License number if you ask me. I really don't know what's best about paying for iPlayer.

    And all these lovely ideas I have like opening iPlayer up to subscription services offered by BBC Worldwide are just that on paper but the licensing is so complex it is impossible to deliver something that everyone is happy with.

  • Comment number 12.

    I still do not understand why content, which the BBC makes, and holds the all the rights to, can not be made available worldwide. The BBC must have archives dating back decades, on which it owns all the rights.

    Also, iPlayer users want content to be made available for longer periods of time, so why cant the BBC trust, who are supposed to represent us, the licence payer, change the rules?

  • Comment number 13.

    Barton71 -

    The BBC does make some programmes that it owns all the right to available worldwide. These are mainly speech radio programmes.

    But the BBC does not own all the rights to all its archive. See this blog postfor an example.

    If you want the BBC Trust to change the window for the BBC iPlayer (which was negotiated in 2007), I suggest you write to them.

    Nick Reynolds (editor, BBC Internet blog)

  • Comment number 14.

    No mention of why I can't download content to view offline on my N95.

  • Comment number 15.

    neilhoskins - you will find the answer you seek here.

    Nick Reynolds (editor, BBC Internet blog)

  • Comment number 16.

    NickReynolds - That post raises more questions that it answers, and if you look at the comments you'll see that I and several others pointed this out and asked for clarification. It goes some way to explaining why the 3G streaming might have been crippled, but says nothing about downloading or sideloading from a PC.

    Downloading for viewing offline on a plane, train, or bus journey is the obvious killer application from where I'm sitting, but all I can do on my N95 is streaming over WiFi, which is pointless because if I'm at home I may as well watch on the big screen.

  • Comment number 17.

    Hi there,

    I am using iPlayer on my Nintendo Wii and it works very well, if a bit fiddly.

    The only problem I have is I cannot get it full screen. I have a menu bar running across the bottom of the TV. Do you know if there is a way to minimise it?

    Many thanks.

  • Comment number 18.

    There's another thing. It looks as if the BBC Radio live RealPlayer feeds are now being phased out because there's the new iPlayer live radio console thingy. I just re-flashed my N95 without keeping a record of the RealPlayer feeds and had a very difficult job finding them as they're now apparently Top Secret.

    Could I ask that you PLEASE don't discontinue these feeds until there's some kind of live iPlayer console that works on Webkit-based browsers.

  • Comment number 19.

    What is going to be the situation with respect to the TV license fee now that regular live tv will be available through iPlayer. Will all internet connections in the UK now require an associated TV license?

  • Comment number 20.

    I am struggling to get a clear answer to a question I raised with the iPlayer team and am hoping that someone reading this blog can help....

    Here is the issue. I live in Canada and want to use iPlayer on an iPod Touch for live radio and "listen again." I can listen to the radio fine on iPlayer on a laptop.

    The problem is that using the "old" bbc website requires RealPlayer that is not available on the iPod touch, while using the new iPlayer site for the iPodTouch is only available to UK IP addresses.

    So, the UK restriction cannot be copyright related (because radio content is available in Canada via my PC) unless it is somehow related to some of the technolgy used in the iPod touch.

    Radio access via PC works from outside the UK, access via iPod is UK only. Please could someone help me to understand why? Many thanks.


  • Comment number 21.

    Thank you.. https://www.gelsesli.com/ sesli sohbet


More from this blog...

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.