Asking questions and writing accurately

Writing accurately using the correct grammar. Asking questions, listening and speaking clearly.

Dealing with a complaint confidently

Dealing with a customer complaint confidently and effectively.

Offering ideas and proofreading a proposal

Helping a customer make a decision and using the right grammar in writing.

Responding to an email order and checking spelling

Understanding an email from a customer, writing a reply and checking spelling.

Sharing ideas and promoting products online

Sharing ideas and brainstorming, checking for grammar and spelling and reviewing promotional text.