Asking the right questions, reading the details on an invoice and writing notes for record-keeping.
Using speaking and note-taking skills to help communication. Taking notes and speaking effectively.
Following a task list and building rapport with a client. Analysing and understanding texts and asking the right questions.
Working from a written specification, giving key information and knowing the fine details and working together.
Planning, writing and proofreading a quotation by asking questions and taking notes.