Asking questions, reading an invoice and making notes

Asking the right questions, reading the details on an invoice and writing notes for record-keeping.

Using speaking and note-taking skills to help communication

Using speaking and note-taking skills to help communication. Taking notes and speaking effectively.

Following a task list and building rapport with a client

Following a task list and building rapport with a client. Analysing and understanding texts and asking the right questions.

Working from a written specification

Working from a written specification, giving key information and knowing the fine details and working together.

Planning, writing and proofreading a quotation

Planning, writing and proofreading a quotation by asking questions and taking notes.