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National 5
Business management
Part of
Learn & revise
Topics
Understanding business
Role of business in society
Customer satisfaction
Types of business organisations
Objectives
External factors
Internal factors
Stakeholders
20 Classroom videos
Management of marketing
Customers
Market research
Product
Price
Place
Promotion
8 Classroom videos
Management of operations
Suppliers
Inventory management
Methods of production
Quality
Ethical and environmental
8 Classroom videos
Management of people
Recruitment and selection
Training
Retaining and motivating staff
Legislation
3 Classroom videos
Management of finance
Sources of finance
Break-even
Cash budgeting
Income statement
5 Classroom videos