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Business management

Part of

Topics

Understanding business

Role of business in society
Customer satisfaction
Types of business organisations
Objectives
External factors
Internal factors
Stakeholders

Management of marketing

Customers
Market research
Product
Price
Place
Promotion

Management of operations

Suppliers
Inventory management
Methods of production
Quality
Ethical and environmental

Management of people

Recruitment and selection
Training
Retaining and motivating staff
Legislation

Management of finance

Sources of finance
Break-even
Cash budgeting
Income statement

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