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National 5

Business management

Part of
Learn & revise

Topics

Understanding business

  • Role of business in society
  • Customer satisfaction
  • Types of business organisations
  • Objectives
  • External factors
  • Internal factors
  • Stakeholders
20 Classroom videos

Management of marketing

  • Customers
  • Market research
  • Product
  • Price
  • Place
  • Promotion
8 Classroom videos

Management of operations

  • Suppliers
  • Inventory management
  • Methods of production
  • Quality
  • Ethical and environmental
8 Classroom videos

Management of people

  • Recruitment and selection
  • Training
  • Retaining and motivating staff
  • Legislation
3 Classroom videos

Management of finance

  • Sources of finance
  • Break-even
  • Cash budgeting
  • Income statement
5 Classroom videos

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