A stakeholder is anyone who is affected by a business or has an interest or influence on how a business operates.

Internal (owners/shareholders, managers, employees) and external (customers, community, suppliers, banks, government) stakeholders

Stakeholders can be internal or external.

Internal stakeholders work directly within the business:

  • owners
  • employees
  • managers

External stakeholders work outside the business:

Both internal and external stakeholders can have an influence on the success of a business.