The focus is on a high-tech new John Lewis distribution centre. It shows how the desire for a Just-in-Time (JIT) system changes the role of stockholding. The description of JIT is helpful and points clearly to the role of technology in productivity. The human consequences are taken into account by showing the impact of redundancies on the workforce.
Discuss with students the advantage of a just-in-time stockholding system. Compare with the pros and cons of the just-in-case system.