A look at the role played by trade unions in representing workers with employers.
This clip could form part of wider research into the role of shop stewards and trade unions. Students may wish to prepare interview questions for a shop steward to investigate ways in which s/he represents his/ her workers.
The class could look into specific examples of industrial disputes and investigate the process by which they were resolved. This could include drawing up a flow diagram of the process by which a resolution came about. This could include consideration of the role of ACAS.