How to become an operations manager: James' story

Meet James, 23, from Somerset, and find out more about his life as a manager. Part of our Bitesize world of work series.

"Working for an international business is great because of the opportunities it presents. For instance, I've always wanted to travel around Europe. I'm working for a German company and this will enable me to travel whilst earning."

  • James is halfway through a 15-month graduate scheme, working towards a full-time operations management position for the UK's second largest delivery company, Hermes.

  • After his A-levels, James studied Geography at university. However, he wasn't too sure if this was the career path for him, so he did a Business Management master's degree to open up more doors in the future

  • He chose this graduate scheme because he gets to try out different areas of the company, which means that he learns a lot whilst he is working and has the chance to be a manager early on in his career.

What to expect if you want to be a night shift manager

A role similar to James' is a warehouse manager. They are responsible for the smooth running of a warehouse, making sure goods are received, stored and sent out safely and efficiently.

  • Warehouse manager salary: £18,000 to £40,000
  • Warehouse manager working hours: 40 to 42 hours per week (you could work evenings, weekends and bank holidays on shifts)
  • Typical entry requirements: You can get into this job through a university course, a college course, an apprenticeship, working your way into the role, or by applying directly. You could do a foundation degree, higher national diploma, or degree in a subject like Logistics, Supply Chain Management or Transport Management. You'll usually need at least one A-level (or equivalent) for a foundation degree, one or two A-levels (or equivalent) for a higher national diploma, or two to three A-levels (or equivalent) for a degree.

This information is a guide (sources: LMI for All, National Careers Service)

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