If in doubt, ask!

Everyone is new to a job at some point and has had to ask questions in order to learn. So, if you’re in doubt, don’t stay silent and unsure. It’s much better to ask and get the help you need so you can do the job well.

Top tips to take away

  • Be honest. If you don’t understand something, it’s likely someone else doesn’t or hasn’t before - it’s better to ask than to get it wrong
  • Get the facts down early and ask if you’re unsure about anything to do with your role
  • Ask the right person at the right time - you don't want to ask the CEO how to use the photocopier
  • If you do get chance to speak to the CEO, then seize the opportunity to ask a well thought-out question - take time to think about what it is you’d most like to know
  • Make sure the person you’re asking has time for your question
  • Find out what you can from your colleagues - they’ve been there before or may have answers you’re looking for
  • There’s no such thing as a ‘silly question’ - everyone’s new at some point, so as long as you consider the points above, asking questions can be a clever move.
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