The BBC Trust closed on 2 April 2017. The pages on this website are no longer being updated and remain for archival purposes only. Information on the BBC's current governance arrangements can be found on the About the BBC website.
How to complain
If you think the BBC has not complied with its own Editorial Guidelines, you can make a complaint to it. You can find details of how to complain on the BBC Complaints website.
How to complain to Ofcom
A new BBC Royal Charter and Agreement was published in December 2016, which made Ofcom, not the BBC Trust, the independent regulator of the BBC.
In most cases, you will need to complain to the BBC first. If you are not happy with the final response you receive from the BBC, you can refer your complaint to Ofcom for consideration.
The BBC must comply with Ofcom’s Broadcasting Code, which sets out rules for the content of BBC television, radio and on demand programmes. You can find details on how to complain to Ofcom on its website.
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