Unfortunately we can't respond personally to every message we receive but we do appreciate all the feedback, and all comments are carefully logged for our editorial teams and management.

Before contacting us you may find the answer you're looking for in our frequently asked questions. But if not, please do contact us using one of the methods below. 


Please use the form at bbc.co.uk/complaints

General Enquiries

We love positive feedback and may share yours - always anonymously, perhaps on our website or social media. 

Tel: 03703 500 700 * (weekdays 9.30am to 5.30pm). We welcome telephone enquiries in both Welsh and English.

Email: feedback.wales@bbc.co.uk.

Post: BBC Cymru Wales Audience Services, Bangor, LL57 2BY.

* Please note that calls to the 0370 UK-wide rate are charged at no more than 01/02 geographic numbers. Calls may be recorded for training.

Addresses of all BBC Wales sites

Please use the information above for all general enquiries.



University of Wales, Parry Williams Building, Penglais Campus, Aberystwyth, SY23 3AJ

Tel: 01970 833972



BBC Cymru/Wales TV and BBC Radio Wales, Bryn Meirion, Bangor, Gwynedd, LL57 2BY

Tel: 01248 370880



BBC Wales TV, BBC Radio Cymru and BBC Radio Wales, Broadcasting House, Llantrisant Road, Llandaff, Cardiff, CF5 2YQ

Tel: 02920 322000



32 Alexandra Road, Swansea, SA1 5DT

Tel: 01792 468819



BBC, Creative Industries Building, Glyndŵr University Wrexham, Mold Road, Wrexham, LL11 2AW

Tel: 01978 221100