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Annual Review 2006/07


Reports on compliance and regulatory matters

6. People

Training and Development
Training and development remains a priority for BBC World Service. During the year £2.2 million was invested in this area. Staff at all levels have access to a growing range of opportunities through coaching, courses, workshops, online learning and secondments. In this financial year all BBC World Service programme-makers, along with their peers throughout the BBC, were required to do online training modules on various aspects of journalistic law. They also took part in modules to increase their knowledge of Israel and Palestine. Training in editorial and production skills is closely linked to the findings of the annual reviews undertaken by each language service.

BBC World Service has been further developing its leadership talent through management training, coaching and mentoring. 46 managers completed the BBC Leadership Programme at Ashridge Business School during 2006/07, bringing the total number of managers who have completed the programme to date to 262. The first stage of a specially commissioned 18 month development programme was launched in January 2006 and continued throughout the 2006/07 year to support managers of the 32 language services. The second stage will begin work with a further cohort of managers.

The management of occupational risk has continued to be a high priority for BBC World Service in the past year and a number of improvements have been made.

A new computerised system for recording and managing risks across BBC World Service has been introduced and now incorporates the BBC World Service health and safety action plan. With an increasing number of staff working internationally, ensuring their safety and security continues to be a key area of work. A rolling programme to review risk management in international offices is in progress and has generated a number of important actions to improve the management of risk. A new database has also been developed to record key information about the offices to strengthen management processes.

Advising, training and equipping staff deployed to hostile environments, including war zones and areas affected by natural disasters, remains a vital area of work and BBC World Service continues to be supported by the BBC's specialist High Risk Team.

Work has also taken place in a variety of areas to ensure compliance with new or changing legislation including construction management, noise management, and environmental management with all activities contained within a detailed action plan.

BBC World Service has continued to target four action areas following the 2005/06 BBC staff survey. These are: helping staff to achieve their best performance; making sure the top team engaged more effectively with staff; giving everyone the means and the opportunity to make a clear contribution to the future of the BBC; improving the use of technology. There was no BBC staff survey during 2006/07.

The inaugural BBC World Service Awards were held in February 2007. Presented by Mark Thompson, the BBC Director-General, the awards were designed to recognise excellence and celebrate achievement.

Regular formal and informal discussions are held with the recognised trade unions: BECTU (Broadcasting Entertainment Cinematograph and Theatre Union) and the NUJ (National Union of Journalists).

Proportion of ethnic minorities

The composition of the workforce of BBC World Service reflects the multilingual nature of its broadcasting and therefore exceeds the BBC's targets. As these targets had already been exceeded, the aim for the year was, at a minimum, to maintain the proportion of ethnic minorities in the BBC World Service workforce and, at senior levels, to increase representation over time.

  At 31 March 2006
At 31 March 2007
BBC Group target for December 2007
Staff working in the United Kingdom 33.5 40.9 12.5
Senior managers working in the United Kingdom 7.7 10.0 7.0

Gender representation
BBC World Service closely monitors gender representation within the workforce. At the end of March 2007, women represented 41.1% of the workforce and 31% of senior management. Improving the representation of women at senior levels remains a key objective.

People with disabilities
BBC World Service employs 2.0% of people who declare themselves to have a disability, as against the BBC target of 4.0%.

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