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 You are in:  Front Page > About Us > Annual Report
BBC World Service Annual Review 2001 | 2002
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A year in review
At your fingertips – BBC World Service Online
Nelson Mandela and his wife, Graça Machel, talked about children's rights on Talking Point, the programme that allows internet users and radio listeners to ask direct questions to global leaders
The increase in traffic to BBC World Service Online this year has beaten all targets and easily exceeded comparable internet growth rates in the industry. Receiving the prestigious Webby Award for the world's best radio website from the International Academy of Digital Arts and Sciences was recognition of the impressive advances that have been made in the past four years. Audio is now available, live or on-demand, in all 43 languages broadcast by the World Service, as well as the provision of world class, continuously updated news and information sites of significant depth in Arabic, Chinese, Hindi, Persian, Portuguese (for South America), Russian, Spanish and Urdu as well as English.
The immediacy of internet communication held enormous appeal in the aftermath of the attacks on the USA
Not surprisingly, the immediacy of internet communication generated enormous interest in the aftermath of the attacks on the USA. Traffic to BBC World Service's website hit new records during September 2001, with page impressions increasing 140% to 120 million. Usage in English, Arabic, Persian and Urdu more than doubled, while Spanish traffic trebled. More than 30,000 e-mails were received for a single Talking Point programme in the week of September 11th.
“This is probably the first major story where so many people have had the opportunity to comment online as events unfold, and we received a record number of e-mails.” Nigel Chapman, Deputy Director, BBC World Service
Interactivity Delivering quality content and interactivity in a world in which more than 500 million people are online, our new media operation is steadily increasing its reach and impact – Chris Westcott, Head of New Media View details
Russian debate Radio and online debate obtained valuable media coverage when the BBC co-hosted a public seminar, in conjunction with the Beijing Broadcasting Institute, in the Chinese capital. Viewed as a milestone in a market with huge potential, direct access to the site is still blocked in China although some users access it indirectly. However, the Chinese diaspora around the world have been increasingly accessing the site. broke new ground this year with the Middle East's first tri-media interactive webcast. Produced in Kuwait in partnership with Kuwait TV and Al-Arabi magazine, internet users, TV viewers and radio listeners all over the Arab world joined in the live debate on electronic information delivery. The service also received a number of awards in the Middle East for best Arabic news site online.
Former South African president Nelson Mandela and his wife, Graça Machel, talked about children's rights on Talking Point, the programme that allows internet users and radio listeners to ask direct questions to global leaders. Ruud Lubbers, UN High Commissioner for Refugees, took part in a multi-media initiative to tie in with the landmark series The Road To Refuge. Interactive global forums on the internet have been an increasingly important development. President Obasanjo of Nigeria, King Abdullah of Jordan and Hamid Karzai, leader of the then interim administration of Afghanistan, all took part in the past year.
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