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How To
 

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- Making a complaint

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- Saying sorry

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- Accepting an apology

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- Pointing out the positive

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- Making a complaint (informal)

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- Expressing annoyance

A boss looking at his watch

Complaints, apologies and excuses

 

These programmes are about language you might use to give feedback at work, make a complaint and give praise. The programmes in this section include:

- Making a complaint
- Saying sorry
- Accepting an apology

More features coming soon!

Don't forget to practise the new phrases you've learnt with the quizzes at the end of each programme!
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