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Learning English - Welcome to London Big Ben
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Unit 2: Hotel
 
Listen  2: At the hotel reception (part 2)
 
Hotel receptionist
 
 
John is checking in at his hotel in King's Cross. He asks the receptionist some questions about the hotel.
 
Instructions for exercise
 
Listen to the conversation by clicking on the link below. You will need Real Player to do this.
Have a look at the faqs section of the website if you have problems listening to the audio.
To complete this exercise you need to select the one correct sentence from each set of four options. Press the 'check' button to see whether you chose the correct response.
 
Listen  Listen to the conversation
 
Complete the conversation
 
Receptionist:
Here's your room key, it's number 13, on the first floor.

John:
Oh one other thing, is there somewhere I can put my valuables?
Is there a lift? My case is very heavy!
OK, I think that’s everything, thanks.
OK. And the hotel is open all night?
 

Receptionist:
Yes, it's over there.

John:
Oh one other thing, is there somewhere I can put my valuables?
Is there a lift? My case is very heavy!
OK, I think that’s everything, thanks.
OK. And the hotel is open all night?
 

Receptionist:
Yes, we have lockers available, they cost £2.00 a day.

John:
Oh one other thing, is there somewhere I can put my valuables?
Is there a lift? My case is very heavy!
OK, I think that’s everything, thanks.
OK. And the hotel is open all night?
 

Receptionist:
Yes, of course, we have 24 hour reception.

John:
Oh one other thing, is there somewhere I can put my valuables?
Is there a lift? My case is very heavy!
OK, I think that’s everything, thanks.
OK. And the hotel is open all night?
 

 
Language tips - vocabulary
 
the first floor - in Britain, you enter on the ground floor and go up to the first floor, unlike the US where you enter on the first floor
case - suitcase
valuables - things which are expensive or important
locker - a place you can lock things away - like you have at school or the gym

 
 
  Units
 
 
Unit 1: Transport
 
  Unit 2: Hotel
 
 
 
Listen 1: At the hotel reception (part 1)
 
 
 
Listen 2: At the hotel reception (part 2)
 
 
 
Read 1: In the hotel room
 
 
 
Read 2: Finding a hotel in London
 
 
 
Unit 3: Cinema
 
Unit 4: Shopping
 
Unit 5: Work
 
Unit 6: Eating Out
 
  Useful links
 
 
BBC Business English course - checking into a hotel