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Last updated at 16:04 GMT, Monday, 23 December 2013

Christmas special

Tom, Anna and Denise

Can Tom handle his drink at the Christmas ball?

Listen to the episode

It's Christmas and the team at Tip Top Trading have been invited to the Plastic Retailers' Christmas Ball, but because the team aren't getting their end-of-year bonus, no one feels like celebrating. There's just time to make one more deal and hit their sales target - will they do it?

Language for breaking bad news:

Phrases from the programme:

We're operating in tough economic conditions.

We need to meet our sales targets.

Pull your socks up!

You shouldn't mix business with pleasure.

  • Listening Challenge

What does Anna end up wearing to the ball?

Answer at the end of the pdf script.

3 images from the recording

Meet the people who performed in English at Work (Stephanie, Will, Tom, Carrie and Neil). Click 2 and 3 below to see other images