Listen to the episode
At the offices of Tip Top Trading there appears to be a bit of computer trouble. Everyone's work seems to have disappeared and even Denise can't fix the problem. This is serious so who can sort it out?
- Language to use in dealing with IT (information technology) problems:
This week's programme focuses on the language that you might use when sorting out a problem with your computer.
Phrases from the programme:
I am having problems with my computer
The screen keeps freezing
I seem to have lost some documents
I have turned the computer off and on but that hasn't fixed it
Can you help, please?
- Listening Challenge
What is the technical term for turning the computer off and on again?
The answer is at the end of the pdf transcript.