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Last updated at 15:34 BST, Tuesday, 08 April 2014

Episode 44: Computer Crisis

Anna, Tom and IT support man

Who can sort out the computer problems at the offices of Tip Top Trading?

Listen to the episode

At the offices of Tip Top Trading there appears to be a bit of computer trouble. Everyone's work seems to have disappeared and even Denise can't fix the problem. This is serious so who can sort it out?

  • Language to use in dealing with IT (information technology) problems:

This week's programme focuses on the language that you might use when sorting out a problem with your computer.

Phrases from the programme:

I am having problems with my computer

The screen keeps freezing

I seem to have lost some documents

I have turned the computer off and on but that hasn't fixed it

Can you help, please?

  • Listening Challenge

What is the technical term for turning the computer off and on again?

The answer is at the end of the pdf transcript.

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