Episode 44: Computer Crisis

Who can sort out the computer problems at the offices of Tip Top Trading?

At the offices of Tip Top Trading there appears to be a bit of computer trouble. Everyone's work seems to have disappeared and even Denise can't fix the problem. This is serious so who can sort it out?

• Language to use in dealing with IT (information technology) problems:

This week's programme focuses on the language that you might use when sorting out a problem with your computer.

Phrases from the programme:

I am having problems with my computer

The screen keeps freezing

I seem to have lost some documents

I have turned the computer off and on but that hasn't fixed it

Can you help, please?

• Listening Challenge

What is the technical term for turning the computer off and on again?

The answer is at the end of the pdf transcript.