Listen to the episode
New recruit Rachel has been making life difficult for Anna and she's been making some bad business decisions. It's time to give her a warning but who is going to do it and what will they say?
- Language for giving someone a verbal warning:
Phrases from the programme:
You've made some serious mistakes.
You need to consult me before you contact any of our clients.
These mistakes cannot happen again otherwise I will have to refer the matter to someone higher.
- Listening Challenge
Who stole all the pens?
The answer is at the end of the pdf transcript.