Listen to the episode
Anna is struggling to work with Rachel, Mr Socrates' favourite Sales Executive. Rachel was sent to help out but she is becoming more of a hindrance and Anna has to deal with it. What will she say?
- Language for dealing with a difficult member of staff
Phrases from the programme:
I'm concerned that she's made a mistake that might affect the business.
She's not pulling her weight.
I'm finding it very difficult to work with her.
- Listening Challenge
How does Tom describe Rachel to Anna?
The answer is at the end of the pdf transcript.