Last updated at 16:52 GMT, Thursday, 13 February 2014

Episode 37: Rachel the rabbit!

Anna and Rachel

Anna is finding Rachel very difficult to work with.

Listen to the episode

Anna is struggling to work with Rachel, Mr Socrates' favourite Sales Executive. Rachel was sent to help out but she is becoming more of a hindrance and Anna has to deal with it. What will she say?

  • Language for dealing with a difficult member of staff

Phrases from the programme:

I'm concerned that she's made a mistake that might affect the business.

She's not pulling her weight.

I'm finding it very difficult to work with her.

  • Listening Challenge

How does Tom describe Rachel to Anna?

The answer is at the end of the pdf transcript.

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