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Last updated at 12:50 BST, Wednesday, 16 October 2013

Episode 30: Two heads are better than one!

Anna and Tom

Anna needs to brush up on her negotiation skills.

Listen to the episode

The company in France that Anna called earlier has returned her call. She hopes they're about to place an order which could help save Tip Top Trading from closure. But this deal will involve some negotiation and Anna needs some help.

  • The language for negotiation

This week's programme focuses on what to say when negotiating a deal with a client.

Phrases from the programme:

What kind of price are you willing to pay?

I don't think we can go that low.

If you buy more stock I can offer you a bigger discount.

I'll meet you half way.

  • Listening Challenge

What does the company in France agree to buy from Tip Top Trading?

The answer is at the end of the pdf transcript.

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