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Last updated at 12:50 BST, Wednesday, 16 October 2013

Episode 29: Putting the feelers out

Anna, Denise and Paul

Everyone is relieved as Mr Socrates' plane is taking off.

Listen to the episode

Paul wants the team to make some cold calls to find out who is buying plastic fruit but this is a new challenge for Anna who has to warm up her cold calling skills.

  • The language for making a cold call

    This week's programme focuses on what to say when making a cold call to a prospective client.

    Phrases from the programme:

    My name is Anna.Can you spare a few minutes of your time?

    I’d like to tell you about our great new laser-curved fruit

    How much plastic fruit do you buy?

    Thank you for your time. We hope to hear from you soon.

  • Listening Challenge

What does Denise say she is very good at?

The answer is at the end of the pdf transcript.

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