Listen to the episode
It's the big day and Mr Socrates is about to arrive at the offices of Tip Top Trading to talk to the team officially. What is on the agenda? What is he going to say? And more importantly will he get his freshly squeezed orange juice?
- The language for delivering bad news
This week's programme focuses on the best way to deliver bad news.
Phrases from the programme:
I've got to give it to you straight
The outlook is gloomy
I've got to announce a profit warning
- Listening Challenge
Which market does Mr Socrates want to focus the business on?
The answer is at the end of the pdf transcript.