Last updated at 12:14 BST, Wednesday, 16 October 2013

Episode 5: The Queen of Sheba

Anna and Denise from English at Work

Listen to the episode

Anna is still getting used to how things work in her new job. She turns to her colleagues to ask for help, but upsets Denise by sounding too bossy.

  • Polite requests

This episode looks at language for making polite requests.

Phrases from the programme:

I was wondering if you could do something for me...

Would you be able print out a file for me?

Could I have it within ten minutes please?

Could you possibly help me with the printer?

Would you mind writing your email later?

  • Listening Challenge

What reason does Tom give for being too busy to help Anna with her printer?

The answer is at the end of the pdf script.

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