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Ten Days in Manchester
An interactive intermediate business English course featuring Tony Marshall and May Hunter
Day 9
 Quiz: Dealing with customers


Welcome to the quiz for day 9 of Ten Days.

Here you can check some of the things you have learnt in this unit; grammar, vocabulary, phrases and other things...

Look at the sentences below and choose the right answer - a or b. Then Click on the button below to check your answers.

A person outside a shop Meet the People
coloured line coloured line
A person outside a shop

A day in the life of a development director >

Lots of people


1. Tony says 'We ..... all morning talking to people'. Which word is best?



2. Tony and May worked hard! Which of these means 'tired'?

Fed up


3. Tony talks about the company 'On Your Own Travel'. What does he say?

They will act as our new agent

They will behave as our new agent

4. What will the new agents do?

They will present Tony's company in Britain

They will represent Tony's company in Britain

5. 'Which holiday are you interested ...... ?' Which is correct?



6. Which of these is better?

That holiday is under special offer

That holiday is on special offer

7. May has a bad day with the customers. What does she say?

What a waste of time

What a bad time

8. Tony couldn't get tickets for the football because the match was........

sold down

sold out

9. An old woman complains about young people 'nowadays'... What does 'nowadays' mean?

These days in general

Today and yesterday

10. May wants to make Tony feel better. What does she say?

Oh, never mind

Oh, don't mind


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