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Questions - part 1
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| 1. What does an agent have to do? |
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a) |
Help someone on the plane |
| b) |
Take customers' orders and deal with customers' questions |
| c) |
Take customers' money |
| d) |
Only marketing |
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2. Where do 'Comfort Tours' need an agent?
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| a) |
In Europe
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| b) |
In South America
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| c) |
In Britain
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| d) |
In South-East Asia
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3. Can Anita see any problems working with May's company?
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| a) |
Yes, her company has no experience in this area
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| b) |
No, but she does not want to take customer orders
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| c) |
Yes, she does not want to deal with customer problems
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| d) |
No, her company has similar agreements with other companies
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Questions - part 2
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4. How much commission does 'Comfort Tours' usually pay?
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| a) |
Between 8 and 12 percent
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| b) |
Around 14 percent
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| c) |
Around 8 percent
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| d) |
18 percent for each holiday booked
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5. Do Tony and May agree on a suitable commission with Anita?
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| a) |
Yes. They agreed on 14 percent for each holiday booked
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| b) |
No, they refused to negotiate
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| c) |
No, they have to discuss the problem over dinner
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| d) |
No, they have to talk with their boss first
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| 6. When are Tony and May meeting Anita again? |
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a) |
Sometime tomorrow |
| b) |
Sometime next week |
| c) |
The day after tomorrow |
| d) |
Tonight at the hotel |
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It's looking good, but they still need to check with head office about the level of commission. In future 'days'
you'll find out if they work with Anita or not. But for now test your English by visiting the Word play page.
Go to the Word play page
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