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Ten Days in Manchester
An interactive intermediate business English course featuring Tony Marshall and May Hunter
 
Days:
 
Day 6
 Dialogue

Day 6 and May and Tony are ready to see if Anita Handley will be the right partner for their company. Listen to their conversation to find out the sort of things they need to know.

After listening to the first part, answer the questions and read the transcript.

Audio listen to the first part of the conversation.

Transcript read the first part of the conversation.

 

Good Day
Good Day
VideoVideo
AudioAudio
DialogueDialogue
Word playWord play

Bad Day
Good Day

Glossary see the glossary

Questions - part 1
1. What does an agent have to do?
Anita Handley a) Help someone on the plane
b) Take customers' orders and deal with customers' questions
c) Take customers' money
d) Only marketing
 
2. Where do 'Comfort Tours' need an agent?
a) In Europe
b) In South America
c) In Britain
d) In South-East Asia
 
3. Can Anita see any problems working with May's company?
a) Yes, her company has no experience in this area
b) No, but she does not want to take customer orders
c) Yes, she does not want to deal with customer problems
d) No, her company has similar agreements with other companies
 
Well, they've explained what they wanted but can Anita help? Find out by listening to the second part of their conversation before answering the questions below.

Audio listen to the second part of the conversation.
Transcript read the second part of the conversation.

 
Questions - part 2
4. How much commission does 'Comfort Tours' usually pay?
a) Between 8 and 12 percent
b) Around 14 percent
c) Around 8 percent
d) 18 percent for each holiday booked
 
5. Do Tony and May agree on a suitable commission with Anita?
a) Yes. They agreed on 14 percent for each holiday booked
b) No, they refused to negotiate
c) No, they have to discuss the problem over dinner
d) No, they have to talk with their boss first
 
6. When are Tony and May meeting Anita again?
Anita Handley a) Sometime tomorrow
b) Sometime next week
c) The day after tomorrow
d) Tonight at the hotel
 
It's looking good, but they still need to check with head office about the level of commission. In future 'days' you'll find out if they work with Anita or not. But for now test your English by visiting the Word play page.

Dialogue Go to the Word play page


 
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