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Ten Days in Manchester
An interactive intermediate business English course featuring Tony Marshall and May Hunter
Day 3

Oh dear, things aren't going well for you at the conference you are attending. And now you need to phone your boss to explain

Tell him that you have a problem, explain what it is and find out what he wants you to do about it. Remember, you can pause the video to give yourself more time if you need.

Audio watch the video

Transcript read the transcript of the video

Bad Day
Bad Day
Word playWord play

Good Day
Good Day

Glossary see the glossary

1. Hello. Jane Stein. Can I help you?
Photo 1 a) Yes, you can
b) Hi there! It's me!
c) Oh, hello. This is Ashley
d) Hello. I'm in Manchester
2. Oh, hello. Is the conference going well?
a) No
b) Not at all
c) No, I'm in Manchester
d) Well, we have a problem actually
3. What's the problem?
Photo 2 a) We are in Manchester
b) Well, our exhibition stand is not in a good position
c) No, no problem at all
d) Our exhibition stand is excellent
4. That's bad! Have you spoken to the conference manager about it?
a) Yes thank you
b) Yes, but he says they can't change the stand
c) Yes, the stand is excellent
d) Yes we have
5. Well please sort out the problem! Phone me tomorrow!
a) No, we can't. Goodbye
b) Bye
c) We'll try our best. I'll speak to you tomorrow
d) Yes, of course we will
Your boss doesn't sound very happy. Tony and May are having similar problems. Go to the audio page and listen to their diaries.

Dialogue  Go to the Audio page

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