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Ten Days in Manchester
An interactive intermediate business English course featuring Tony Marshall and May Hunter
Day 1

This is the first day for Tony and May and they have to find their hotel. Before you find out how well they get on, try and book two rooms in a hotel yourself.

You are at the reception desk and you need two rooms in this hotel. How would you ask for them?

Test yourself by watching the video and answering the hotel receptionist's questions.

Audio watch the video

Transcript read the transcript of the video

Bad Day
Bad Day
Word playWord play

Good Day
Good Day

Glossary see the glossary

1. Good morning, can I help you?
A receptionist a) No, thank you
b) Yes, I'd like a single room please
c) Yes, you can, thanks
d) Yes, give me two rooms
2. I'm afraid I only have one small room left, which is rather noisy
a) I don't want it
b) No, thank you
c) Don't you have anything better?
d) Could I try another hotel?
3. No, I'm sorry, that is the only room we have left
Tony, May and a receptionist a) Well, in that case, I'll take it
b) No, I still don't want it
c) I want something different
d) I am not happy with that
4. How do you intend to pay?
a) I'll pay when I leave
b) With a credit card
c) On Thursday
d) I'll pay now
5. Fine. Could you just sign the credit card voucher please?
a) Yes, certainly
b) No, thankyou
c) Not at all
d) Yes, please
Did you get your room? Good. Now go to the audio page to find out how well Tony and May are getting on at their hotel.

Dialogue Go to the Audio page

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