Our expert explains the multi-word verbs like "hang up" or "hold on" that often feature in telephone conversations.
To complete this interactive game you need to use some of the phrases you have learnt in this module. Remember to get the level of politeness and friendliness right!
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You are Marie and you work in the finance department for a major corporation.
The telephone rings ... Q: How would you answer the phone? |
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| 1. | Hello? | |
| 2. | Hello, can I help you? | |
| 3. | Hello, Finance Department, Marie speaking. | |
Our expert explains the multi-word verbs like "hang up" or "hold on" that often feature in telephone conversations.
