Making an appointment can be complicated if two people are very busy. How do you find a time that is convenient for both of you?
After you've thought of five, click here for some more ideas.
Now listen to someone making a business appointment over the telephone.
Check your understanding by reading the script below:
|Michelle:||Mr Hibberd’s office!|
|Peter:||Hello, can I speak to Brian Hibberd, please?|
|Michelle:||I’m afraid he’s in a meeting until lunchtime. Can I take a message?|
|Peter:||Well, I’d like to arrange an appointment to see him, please. It’s Peter Jefferson here.|
|Michelle:||Could you hold on for a minute, Mr Jefferson. I’ll just look in the diary. So when’s convenient for you?|
|Peter:||Some time next week if possible. I gather he’s away the following week.|
|Michelle:||Yes, that’s right, he’s on holiday for a fortnight.|
|Peter:||Well, I need to see him before he goes away. So would next Wednesday be okay?|
|Michelle:||Wednesday . let me see . he's out of the office all morning. But he's free in the afternoon, after about three.|
|Peter:||Three o'clock is difficult. But I could make it after four.|
|Michelle:||So shall we say 4.15 next Wednesday, in Mr Hibberd's office?|
|Peter:||Yes, that sounds fine. Thanks very much.|
|Michelle:||Okay, then. Bye.|
Our expert explains the multi-word verbs like "hang up" or "hold on" that often feature in telephone conversations.