Consumer advice
Consumer advice
Votes, surveys and questionnaires
Customer service
We asked you what you think about customer service. Deborah Meaden from Dragons' Den looks at the results.
Airlines vote
Read the results of the Watchdog vote, where you revealed your favourite and your least favourite airline.
Supermarkets
More than 35,000 people had strong opinions about supermarkets in the online vote. Read the results.
Cars
Your comments
Your views on Watchdog's car and transport reports, including Mini, Vauxhall, DVLA blunders and more.
Buying a car
Dom Littlewood reveals what to ask when purchasing a car to ensure you don't get overcharged.
Clamping
See the people clamping down on clampers, and possibility of new legislation after a public consultation.
Motoring Info
Government website. Offering information on vehicle registration, car tax, road safety and licensing.
Consumer law
Food and drink
Your comments
Your views on the Watchdog food reports, including 'Do detox products really work?' and more.
Food label quiz
Do you know your RDA from your energy values? Have a go at the BBC News food label quiz.
'Healthy' food
How to separate the useful information from the spin when it comes to choosing healthy food.
Holidays and travel
Airlines vote
We asked you to name your favourite and least favourite airline. Read the results of the Watchdog vote.
Bargain holidays
Many of us are thinking about summer breaks. Take a look at our five ideas for a cheaper holiday.
Airport cars
With so many 'Meet and Greet' parking services on offer at UK airports, it can be hard to make a confident choice.
Holidays flights
Are you protected if the airline you booked with suddenly goes bust? Brush up on your rights.
Homes and property
Buying abroad
Buying a property abroad can be full of pitfalls. Find out what you can do to protect your investment.
Money matters
Mortgage advice
Mortgage expert David Hollingworth shares advice for people struggling with their current mortgage.
Saving money
Financial advice practitioner Danny Cox gives his top five tips on what to do for the best with your savings.
Budgeting tips
Clare Francis reveals ways to cut back on monthly expenses, such as changing utility suppliers.
Managing debts
Rob Sandalls of the Consumer Credit Counselling Service gives his tips on how to manage debts.
Zavvi update
Uncertainty for people hoping to get their money back for vouchers purchased before its administration.
Banks Q&A
What ARE the banks doing? The British Bankers' Association's Eric Leenders answers your questions.
Credit cards
We put your emails to Capital One, asking them why interest rates are coming down, but it is increasing them.
Hospital parking
The rest of the UK are scrapping their charges, so why do you still have to pay to park at an English hospital?
Scams
Puppy scam
The bogus pet couriers that are leaving their animal-loving victims out of pocket, and broken-hearted.
Holiday help
OFT chief Mike Haley reports on a new campaign to protect holidaymakers, targetted by bogus holiday clubs.
Dirty tricks
The sinister new twist to the prize draw scams where victims are used to launder other victims' money.
Staying safe
The Financial Services Authority talks through some useful tips to help you stay safe from scams.
Consumer Direct
Consumer Direct says people fall for scams every day and if it sounds too good to be true, it probably is.
Unemployment
Utilities
Gas safety
Watch the director of Gas Safe Register explain how a new initiative aims to improve gas safety across the UK.
Reduce your bills
Use the Watchdog template letters to ask your energy provider to lower the cost of electricity or gas.
Reading meters
Easy ways to read your gas and electricity meters to ensure you're not being overcharged by your supplier.
Keep switching
We've all been hit by steep rises in gas and electricity bills, so will switching make a difference?
NIE Energy
Householders in Northern Ireland are paying more for their gas and electricity than the rest of the UK.
Get money back
You may be entitled to compensation if electricity, gas and water providers don't give you an 'adequate' service.
Energy in the UK
News, features and analysis on key issues, such as nuclear fission, waste, cost and energy alternatives.
How to complain
Making a complaint
Brush up on your consumer knowledge to ensure you know where you stand when you want to complain about goods you've bought.
The wrong and right kind of letter
Follow these useful guidelines on what you should and shouldn't do when writing a letter of complaint.
Send your story to Watchdog and it could feature in an upcoming programme.
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