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To keep, exchange or refund?
The chances are we'll all end up with one or two Christmas presents that we're not sure we want to keep.
Retailers aren't legally obliged to exchange unwanted gifts, so make sure you know where you stand if you're returning items over the festive period.
Follow our handy guide to returning gifts.
Sale of Goods
Know your consumer rights when shopping, by getting to grips with the Sale of Goods act.
Watch advice from our legal expert.
Hitting the sales
January is a great time for canny shoppers looking for bargains.
Read our guide to getting the most out of the post-Christmas sales.
Watchdog will return to BBC One - live! - in the Spring. Keep sending us your stories, we'll cover some of them exclusively online.
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