BBC - X-Ray X-Guides - Problems with my water supply

15 November 2009
Accessibility help
Text only


	Cars Consumer law Credit Electricity and gas supply Holidays Home improvements Renting Returning goods Shopping online Telecoms Warranties Water supply

back to beginning

next step?


			The X-Ray X-Guide to water supplies If you have a problem with your water supply, this is the place to turn to.


		I'm having trouble with large water bills

		I'm concerned about the quality of the water

		I'm having another problem with my water supply


Consumer Council for Water Wales Represents consumers of Dwr Cymru/Welsh Water and Dee Valley Water.

Drinking Water Inspectorate (DWI) If you think your supply isn't up to scratch, let the DWI know.

Office of Water Services (OFWAT) OFWAT regulates the water industry, and provides a consumer complaints service called Water Voice.

The information on this page is a guide based on the law at 1 June 2009. It does not constitute legal advice. Please consult your own lawyer for further information regarding your rights. The BBC is not responsible for the content of external websites.

About the BBC | Help | Terms of Use | Privacy & Cookies Policy

The X-Ray X-Guide to water supplies