BBC - X-Ray X-Guide - Air Travel Organisers Licence (ATOL)

Air Travel Organisers Licence (ATOL)

Also under the auspices of the Civil Aviation Authority, ATOL is the largest travel protection scheme in Britain. It covers almost every flight and holiday sold by travel firms in the UK. If the company that sells you a holiday or flight goes out of business, the ATOL scheme will refund you in full.

Tel:
020 7453 6700

Web Site:
http://www.atol.org.uk
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email:
advice@caa.co.uk

Postal address:
Civil Aviation Authority
ATOL
Consumer Protection Group
CAA House
45-59 Kingsway
London WC2B 6TE


Air Transport Users Council (AUC) The Air Transport Users Council is the consumer watchdog for the airline industry.

Air Travel Organisers Licence (ATOL) ATOL is the largest travel protection scheme in Britain.

Association of British Travel Agents (ABTA) ABTA offer an independent arbitration service if you've had a problem with one of their members.

Association of Independent Travel Operators (AITO) AITO represent about 160 speciality tour operators, and provide a dispute settlement service.

The information on this page is a guide based on the law at 1 June 2009. It does not constitute legal advice. Please consult your own lawyer for further information regarding your rights. The BBC is not responsible for the content of external websites.