BBC - X-Ray X-Guide - Consumer Focus

Consumer Focus

Consumer Focus is the statutory organisation campaigning for a fair deal for consumers. It was created through the merger of three consumer organisations - energywatch, Postwatch and the National Consumer Council. The website contains advice only. For complaints consumers should contact Consumer Direct.

Tel:
029 2078 7100

Web Site:
http://www.consumerfocus.org.uk/
The BBC is not responsible for the content of external websites

email:
contactwales@consumerfocus.org.uk

Postal address:
Consumer Focus Wales
3rd Floor Capital Tower
Greyfriars Road
Cardiff
CF10 3AG


Citizens Advice Bureau (NACAB) Citizens Advice Bureau provide free advice on a wide range of subjects.

Consumer Direct A nationwide consumer service offering advice both online and over the phone.

Consumer Focus The statutory organisation campaigning for a fair deal for consumers.

Court Service Advice and information about the judiciary process

Money Claim Online An easy to use court service website that help you start your claim procedure.

National Mediation Helpline Resolving complaints through mediation.

Office of Fair Trading The Office of Fair Trading offers advice on all consumer matters

Trading Standards Every local council has a Trading Standards department responsible for enforcing consumer law in their area.

Which? Which? conduct in-depth investigations and produce reports that compare goods and services.

The information on this page is a guide based on the law at 1 June 2009. It does not constitute legal advice. Please consult your own lawyer for further information regarding your rights. The BBC is not responsible for the content of external websites.