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24 November 2009
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I'm having trouble with my car - what can I do?

Are you having trouble with your car? Don't know which way to turn? Let the X-Guide help you by giving advice on what to do next.
an arrow Did you buy a new car?
an arrow Did you buy a used car from a dealer?
an arrow Did you buy the car privately?
an arrow Did you buy the car at an auction?
The X Directory
an arrowDriver and Vehicle Licensing Agency (DVLA)
The website includes a guide to buying cars, and a vehicle registration hotline.
an arrowHPI
HPI will check if your used car has a dodgy past.
an arrowMotor Insurers' Bureau (MIB)
The MIB can give compensation to people involved in a motor accident caused by an uninsured driver.
an arrowRAC
Provides vehicle inspections
an arrowRetail Motor Industry Federation (RMIF)
The RMIF offer a conciliation service to resolve disputes between their members and customers
an arrowSociety of Motor Manufacturers and Traders (SMMT)
This organisation will settle disputes on cars that are still under warranty.
an arrowThe Automobile Association (AA)
The AA offer a wide range of motoring services

The information on this page is a guide based on the law at 1 June 2009. It does not constitute legal advice. Please consult your own lawyer for further information regarding your rights. The BBC is not responsible for the content of external websites.



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