Guides

Image of a row of new cars © iStockphoto.com/Shaun Lowe

Last updated: 19 November 2009

If you have a consumer problem, browse X-Ray's guides to see what steps you can take to resolve the issue.

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Cars

Advice on new and used cars bought from dealers, and private and auction sales.

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Complaints

Tips on how best to complain in writing, over the telephone and online.

Photograph of a row of houses © iStockphoto.com/Andrew Howe

Property

Advice on rented properties and home improvement work dissatisfaction.

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Travel

Advice on what steps you can take if you've had a bad travel or holiday experience.

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Shopping

Information on warranties, credit, returning goods and consumer law.

Photograph of a lightbulb © iStockphoto.com/Felix Möckel

Utilities

Advice on what to do if you're having a problem with one of your utility suppliers.


Your stories

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Let us know

If you have a story you'd like X-Ray to investigate, we'd love to hear from you.

Latest stories

Get the details on what's being covered in the programme and behind-the-scenes info.

X-Ray production team

Dog Grooming

A third of Welsh families own a dog and a growing number ...

By: X-Ray production team

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