If there's one thing Rhodri Owen knows, it's that everyone's susceptible to a scam.
Rhodri, the newest recruit to X-Ray has a wealth of experience in fighting for other people's rights, but that doesn't mean he's never been stitched up himself.

Rhodri, 32, (originally from Gower and married to ITV Wales newsreader Lucy Owen), is known for getting results for viewers on programmes including Hard Cash, 4 x 4 and CBBC's Short Change.

He's also recognised for his much-envied job as a presenter for ITV's Wish You Were Here. So it's good to hear that even Rhodri - a seasoned consumer champion with inside knowledge of the travel industry - can fall for one of the commonest scams of all, the disappointing holiday destination.

"I was once stung on a trip to Greece which looked great, but as it turned out the description was worded in such a way that we really didn't have a leg to stand on - it was the epitome of being caught hook, line and sinker. It said something about the accommodation being 30 metres from the beach, but it didn't mention that there was a big dual carriageway within that 30 metres!"

"I'd booked with a last minute holiday internet site, and I certainly won't have anything to do with them again. I'm a big believer in naming and shaming to make other people aware of bad practice."

"I've always been the sort of person who believes in standing up for your rights. I'm known among my friends for being very forthright in what I say when something's not right, and I don't take any flak."

"I believe that you get what you pay for, but if something's wrong you have every right to take it back and have your say. People work hard to earn their money and should be able to get what they expect when they spend it."