Programme 3: 30th January 2008

Adam Walton and his team of experts guide us through the latest developments in PCs, new technology and all things digital.

HOT HISTORY

The historian or genealagist has never had if so good as more and more of our important historical documents are put online. Adam Walton talks to Arwel Jones the man in charge of digitising the archive at the National Library of Wales in Aberystwyth. It may mean fewer people visiting institutions like the NLW, but ultimately it's bringing history and knowledge to a wider audience.

BROADBAND BLUES

A recent survey by O2 suggests that a whopping quarter of Brits are unhappy with their broadband service. So what are our main gripes? More importantly, what are the providers doing to address the problem. Ben Camm Jones of Web User Magazine, makes some suggestions and we here the views of users in Wales.

TELLY TALKIES

As retailers begin phasing out the sale of analogue televisions we ask what's going to replace them on the shelves and in our homes. Do we need to bin our trusty analogue just yet? No, says Rob Mead Green, associate editor of the technology website TechRadar.com. And he also talks Adam through some of the newer options out there.

PC DOCTOR

QUESTION 1

Steve Daly has a problem updating his HP Pavilion PC. Each time he logs on the yellow shield telling him to upgrade appears in his system tray, but his efforts to install the upgrade fail,

Simon writes:

Three possible solutions could be:

1. Check these MSKB articles to see if the exact error message fits with the symptoms:

http://support.microsoft.com/kb/889109: "You receive a Microsoft . NETFramework 1.1 Service Pack 1 (KB867460) cannot be installed " error message when you install the .NET Framework 1.1 Service Pack 1 "

http://support.microsoft.com/kb/922377: "Error message when you try to install the .NET Framework 1.1 Service Pack 1 Update from the Windows Update site on a Windows XP-based computer: "Updates were unable to be successfully installed"

http://support.microsoft.com/kb/923100: When you try to install an update for the .NET Framework 1.0, 1.1, or 2.0, you may receive Windows Update error code "0x643" or Windows Installer error code "1603"

2. Upgrade to Microsoft Update via the Windows Update Web Site

3. Download the .NET 1.1 SP1 manually via

http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088e-40b2-bbdb-a83353618b38&displaylang=en

and then install this outside of Windows update.

QUESTION 2

Peter Saul has a problem using his memory stick with his laptop, running on Windows XP. It doesn't allocate a drive.

Simon writes:

Check computer management is open and select disk management - you should now see all of the drives on your PC and which letters have been assigned to them.

If you can see a device which looks to be your memory stick, highlight it and right click on it. Choose chane drive letter and paths and from this wizard you can then pick a drive letter to assign to the memory stick.

Links:

http://www.llgc.org.uk/

http://www.webuser.co.uk/

http://www.techradar.com/

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