Sunday 1st July at 5.03pm
(repeated Wednesday 4th July at 9.30pm)

BlackBerrys in the Commons

Parliament took a step closer to the twenty-first century this week when the House of Commons Modernisation Committee recommended that MPs be allowed to bring BlackBerrys and other wireless handheld devices into the Debating Chamber or Committee rooms so that they could check and send e-mails as they wait to speak in debates. Some MPS have been surreptiously texting and e-mailing in the Chamber anyway but if the recommendation is accepted they'll be allowed to do it officially . Chris Bryant, the MP for Rhondda is a keen BlackBerry user and he joins Adam on this week's programme to consider the implications of the recommendation.

Audio Book Downloads

Library services are now offering audio books via the internet. All you have to do is to set up an account with your local library and then you can download audio books, free, directly to your home computer. Denbighshire Library Service is one of the first to offer downloadable audio books to its users and mousemat reporter Nan Pickering visits Denbigh library in this week's programme to find out how it works.

One group of people for whom greater access to audio books is particularly important is those who are blind and partially sighted. More than 95% of books are never published in a format that is accessible to blind people which means that they're excluded from the opportunity to enjoy most best-selling novels and also - even more importantly - from most text books. Ceri Jackson, Policy and Communications Officer for RNIB Cymru and Cindy Godfrey-McKay, a trustee of the charity join Adam to discuss how technology can make books more accessible to people with visual impairments.

Link: RNIB

PC Doctor

PC Doctor Simon Zerafa joins Adam to answer listeners' computer queries. This week he tries to solve a mystery of missing sounds on the internet and a anti-virus software with a mind of its own.

Part One

Our first question comes from Gary in Cardiff:

Q: "I've just got the internet at home and am confronted by technical problems all the time! When accessing site such as My Space and You Tube I can play clips but can't hear anything (even with my speakers clearly on). Can you suggest why this might be?"

Simon Says: Assuming your PC's speakers are working OK the first thing to check is that the sound volume level control within the website isn't muted or set to a very low level. Most sites with audio use Adobe Flash Player and the controls for this are accessible within the site.

Your next stop is the volume levels on your PC's own sound hardware. Go to Control Panel>Sounds & Audio Devices>Volume Tab>'Advanced' Button and check that none of the settings are on 'mute'.

The other thing to check is that the sound hardware on the PC is working. Go to Start Menu>My Computer>Manage>Device Manager>Sound Video & Game Controllers. If any of the sound hardware here is disabled then enable it.

Part Two:

Our second question is from Avril Rolph in Swansea:

Q: "I have Symantec Anti-Virus suite installed on my machine but recently every time I switch it on the Security Centre flashes an alert & on checking I discover that the anti-virus section is set to off. I then reset to on, but the same thing happens next time I switch on. Any suggestions about what is wrong? Thanks"

Simon Says: There are a couple of options here. If the security centre is giving an error message (in the form of numbers separated by a comma) which indicates that there's a problem you can check the error number in the support section of the Norton Semantec website and get advice on fixing the problem. If there isn't an error message you can use a wizard which can be accessed via the website and this will look through your set-up to diagnose the problem.

The last resort is to download the uninstaller tool from the website. Save this to your desktop. Then make a note of the installation serial number for your anti-virus suite. Next, go into 'Add and Remove Programs' on your operating system and remove everything relating to Norton. Then re-boot and use the uninstaller to remove any further traces of the anti-virus software. Re-boot again and re-install from the original disc. Get all the online updates from the Norton website and then, hopefully, you'll be sorted.

Any problems for PC Doctor Simon Zerafa can be e-mailed to mousemat@bbc.co.uk

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