Thank you for your interest in the raw BETA site.
Please take some time to look through the information on this page to make sure your query hasn't already been answered here, in our Frequently Asked Questions (FAQ) section, or use the links below if you want to make a general comment about the raw website, the BBC or if you have a complaint.
Quick links
Frequently asked questions
Why is the raw homepage changing?
We periodically review the raw homepage to ensure it is as clear, well-designed and user-friendly as possible. As a result of our latest review, we have carried out a complete redesign that has been launched as a 'beta' version.
What does 'beta' mean?
The term 'beta' refers to a web page or application that is still under development. This beta is the first release of the new raw homepage.
We are currently asking for you to give us your feedback about the raw BETA homepage to try improve it further.
Once we're happy that the beta is ready to go fully live, we'll remove its beta label and use it to replace the current raw homepage
Why is the raw BETA page so big?
In the last few years, the number of people using larger monitors has increased dramatically. The raw BETA homepage has been carefully designed so that it appears full-size on the most popular screen size of 1024 x 768 pixels, but also so that on smaller screens key content is still immediately visible without scrolling.
Will I get a response to my comment/suggestion?
Unfortunately, we won't be able to reply to every query, but every email is read. We will do our best to address the most common queries in Frequently Asked Questions so do revisit this page from time to time to see if your question has been answered.