For more details, check out the website at www.bbc.co.uk/chatguide.

Alternatively, pick up a leaflet from BBC Radio Cleveland reception or from the helpful types onboard the BBC Bus.

You can even download a copy in Word (requires Microsoft Word) or .pdf format (requires Adobe Reader sometimes called Acrobat Reader) by clicking on the links above.

The BBC Webwise guide has details on the software you need to view these files.

Meanwhile, the Chatguide has some top advice for parents and teens - from demystifying online jargon to enjoying safer internet shopping.

With all the scare stories you can hear in the media, it makes sense to get the essential info on internet chatrooms.

Our guide has all this, and info on chat via interactive TV or mobile phone texting (or SMS-ing) too.

There are also essential internet safety contacts putting you no more than a mouseclick away from some sensible, practical advice.

Knowlege is power, so become powerful - for safer surfing, visit the BBC Chatguide.