Listening for specific information - game answers

You've played the telephone messages and listened carefully.
Check your answers against the answers below.

Message A

• 1. What film is she talking about?
  'Mission Impossible'
   
• 2. What's the latest performance time on Friday?
  6.15pm
   
• 3. What's the earliest performance time on Saturday?
  12.45pm
   
• 4.Which performance would the caller rather go to?
  She would like to go to a performance on Saturday afternoon, but she doesn't say exactly which one.
   
• 5. Where is the new Italian place?
  It's on Canute Street.
   
• 6. What does the caller want Marcy to do?
  The caller would like Marcy to ring her.
   

Message B

• 1. Why did Wright Brothers come round?
  They came about the boiler.
   
• 2. Did they get the job done? If not, why not?
  No they didn't, because no-one was there to let them in.
   
• 3. Check the diary. If today is Friday 3rd, can you make the new offered appointment time?
  
  
  'Monday week' is not the next Monday, but the one after. You are busy all day that day (you are going to Bath for the day) so no, you can't make the alternative appointment. What will you do now?
   
• 4. How much is the call-out charge?
  The 'call-out' charge is the money you have to pay someone just to turn up and look at the problem. The call-out charge for Wright Brothers is £40.
   
• 5. What is the telephone number of Wright Brothers' office?
  02206 786 591
   
• 6. What time does the office open?
  09.30am
   

Message C

• 1. What day is the interview?
  It's next Tuesday.
   
• 2. What are the possible interview times?
  9am or 10.30am
   
• 3. Where will the interview happen?
  The interview will be at Hanworth School.
   
• 4. What does Mrs Giles have to take with her?
  Mrs Giles must take any NVQ certificates that she might have and the name, address and telephone number of two referees.
   
• 5. What does the caller want Mrs Giles to do?
  She would like her to call back to confirm which interview time she would like.
   
• 6. Who does Mrs Giles have to ask for?
  Mavis
   
• 7. Which of these is correct?
  Mrs Giles can call between 3 and 5pm any afternoon this week.

Message D

• 1. Where is Marcy's Mum going tonight?
  She's going to bingo.
   
• 2. What will happen if Marcy calls during EastEnders?
  Marcy's Mum says that she won't answer the phone.
   
• 3. What does Marcy's Mum want her to look for?
  She wants her to look for her specs (glasses).
   

Message E

• 1. Which map shows the correct route?
   

Map 1		¤Map 2
Map 3

• 2. Write a short summary of the route to take with you in the car.
  Your summary might have looked something like this:
  A503 towards Oldchester
  Cross lots of roundabouts
  Turn right at King's Head pub (big dinosaur / traffic lights)
  54 Beckham Lane - just past garden centre on right
  Beware of dog!
   

Message F

• 1. Why is this person calling?
  They are calling to tell Mr Giles that his hospital appointment has been cancelled and that he needs to re-arrange it.
   
• 2. What does 'due to unforeseen circumstances' mean?
  It means things that have happened that were not predicted. For example, if the doctor is ill then his appointments would have to be moved around or changed; illness is something that you cannot know is going to happen.
   
• 3. Which department does Mr Giles have to call and why?
  He has to call the outpatients' department to arrange a new appointment time.
   
• 4. What is the number Mr Giles has to call?
  02208 785591
   
• 5. When is this telephone line open?
  Monday to Friday 9am to 1pm
   
• 6. What else does Mr Giles have to do?
  He has to ask his GP to forward his blood test results to the hospital before his next appointment.
   

How did you do?
Have you tried the gap-fill exercise? Why not try that next?