Dumbarton G82 2QW
Website: River City
During your visit, you will get the chance to walk through Montego Street and explore the front rooms of your favourite characters. You'll also find out how television drama is put together and get the chance to take photos to remind you of your trip to Shieldinch!
As the tours take place during the filming break, the cast will not be present. Sometimes changes to the sets take place during the summer break so we cannot always guarantee access to every set.
Your tour will last approximately 1 hour 45 minutes and does involve a lot of walking so please wear comfortable shoes. You will also be on our outside set for part of the time. The set is wheelchair accessible.
Each tour can take up to 20 people, bookings for 15 and under may be made on the website but any larger groups should call the booking line. Please note that the minimum age for tour visitors is eight and we can’t take any bookings which include children under that age for health & safety reasons. Any group booked for under 18s must have at least 4 accompanying adults.
We’re pleased to announce the launch of an online River City merchandise store in response to overwhelming demand for this fed back to us on the tours. Visit bbcrivercity.com
**BBC Tours Security Checks**
Please arrive 15 minutes earlier than your tour time, to allow for all security checks to take place before the tour starts.
Please remember that large bags, rucksacks and shopping bags are not allowed on the tour. We do not have cloakroom facilities, so please do not bring these bags with you. Please check our Terms and Conditions for what we allow you to bring.
We hope you understand the need for these extra checks and we look forward to seeing you soon.
Tour was fantastic after watching River City from its first episode. Guide was brilliant and very knowledgeable about the stars and stuff that happened in the series. Was a dream attending today.
Concession (aged 60 and over)
Children (under 18 years)
Under 18s must be accompanied by a ticket holding adult at all times.
Blue Peter Badge holders: only available to badge holders aged under 16 (with a badge and badge winner's card) when accompanied by a full paying adult – free. Please have your badge ID number to hand when booking online.
Family ticket: 2 adults and 2 children or 1 adult and 3 children.
Disabled visitors: Concession prices apply for all Blue Badge Holders, Escorts also get free entry but will require a ticket for admission please call our Access Needs line on 0370 901 1227 (+44 1732 42 7770 from outside the UK; textphone for hearing – impaired callers 0370 903 0304) to arrange your tickets.
Getting to River City:
BY CAR: DRIVING DIRECTIONS FROM GLASGOW
BY CAR: DRIVING DIRECTIONS FROM GLASGOW (VIA ERSKINE BRIDGE)
PLEASE NOTE: IF YOU ARE DRIVING YOU WOULD BE ADVISED TO CHECK IF THERE ARE ANY
ROADWORKS TAKING PLACE ON YOUR ROUTE, PARTICULARLY IF YOU ARE TO BE USING
THE ERSKINE BRIDGE.
Entry to BBC Scotland Dumbarton Studios is via the new Lomond Gate roundabout or the pedestrian access off Overburn Avenue as described above.
BY TRAIN: WALKING DIRECTIONS FROM DUMBARTON CENTRAL STATION
(15/20 min walk)
All children under 18 must be accompanied by an adult. The tours are not recommended for children under eight years old. Tour groups for young people must be accompanied by at least four supervising adults. BBC Scotland tours comply with the BBC’s child protection policy which is available here: http://bbc.in/1FQc5fB Any group booked for under 16s must have at least 4 accompanying adults.
The tour is accessible to wheelchair users. Whilst there is no hearing loop available on the tour, script notes can be provided if requested in advance. Guide dogs are welcome.
If you have any access requirements please contact the Group Bookings and Access Needs Line in advance of your tour on (0370 901 1227); Textphone for hearing impaired callers 03700 100 212.
Parking is available free of charge within the car park at BBC Scotland Dumbarton Studios. On arrival at the gate, security staff will identify you based upon the lead name of your booking, and will direct you to the car park.
The tour lasts approximately 1 hour 45 minutes and includes both outdoor and indoor sets. There is a lot of walking on the tour so please dress appropriately for this and the weather as the majority of the tour takes place outside on the backlot. We recommend wearing “sensible” footwear – trainers or soft soled shoes are ideal. Ladies are advised not to wear stiletto heels. The tours take place at the weekends when there is no filming taking place therefore cast are not present at the tours. Sometimes changes to the sets take place during the summer break so we cannot always guarantee access to every set.
The tours take place at the weekends when there is no filming taking place therefore cast are not present at the tours. Sometimes changes to the sets take place during the summer break so we cannot always guarantee access to every set.
The canteen will be opened between 9am and 5pm for tea, coffee and snacks. There are also vending machines and water coolers on site.
Visitors may take still photographs throughout the tour. However, video cameras are not permitted. By entering a BBC Building visitors could potentially be photographed, recorded or filmed directly or inadvertently. By coming on a tour visitors are agreeing to this and if coming with a school or college it is the responsibility of the teachers to gain permission of parents in advance of the trip. Please tell your guide if this should not happen to any member the group.
Please make sure everyone aged 18 and over brings photo ID with them to present when checking in for the tour.
If you do not have photo ID a utility bill and bank card or any government issue ID card like a Bus pass will be accepted as a form of identification.
Only available to badge holders aged under 16 (with a badge and badge winner's card) when accompanied by a full paying or concessionary adult. If a disabled Blue Peter badge holder is accompanied by a registered carer, both can gain free entry. Carers must bring along evidence. If a full paying or concessionary adult is accompanied by two children with badges and valid badge cards free entry will be given for both children - please book online and have your badge ID number to hand. If you have any access needs, please call our group bookings and access needs line on 0370 901 1227. Please note that this offer is not available to adults or anyone aged 16 or over.
A security guard will be in the area at all times. The BBC reserves the right to refuse entry. There are security checks (bag searches and hand held magnetic scanners) before each tour. Please do not bring large items with you as we do not have facilities to store luggage, bags or coats. Sharp or pointed items such as knives, razor blades, cutlery, tools, nail files, scissors, penknives, de-activated firearms (including replicas), ammunition (of any calibre, in any quantity), pepper sprays and CS gas are not permitted on BBC premises. BBC Security will confiscate items like this and will contact the police if the items are deemed to be illegal so please avoid bringing them with you.
Tour groups will often reflect the diversity of BBC audiences, involving people of different ages and nationalities and we are not able to guarantee the make-up of your particular tour group.
The BBC reserves the right to cancel tours for operational reasons; if this happens we will give you as much notice as possible. In these circumstances, refunds or exchanges will be given. Unfortunately, in all other circumstances, we're not able to offer any refunds or exchanges. On the day of your tour only - if you find you need to contact BBC Scotland Dumbarton Studios to advise cancellation, late arrival or to query any detail of your tour - call direct on 01389 736 666. At all other times, call the main booking line on 0370 901 1227.