FAQs

Does my ticket guarantee me a seat?

Unfortunately your ticket does not guarantee you a seat on our shows where the tickets are complimentary. As these tickets are free, people often request more than they need, so we have to issue more tickets than there are seats available to allow for this.

We do consider carefully how many extra tickets to issue for each show, but we recommend that you arrive in good time to be sure that you are not disappointed. Entry into the show is on a first come, first served basis.

Related questions

Do I have to pay for tickets?

I applied for tickets online and haven’t received my confirmation of application email. What should I do?

How will my ticket be issued and when will I receive it?

Do you do group bookings?

How can I get tickets for the 2015 series of Strictly Come Dancing?


To top

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.