The BBC has a unique public service role in keeping communities informed.

• Only the BBC can reach the whole of Scotland and the UK at once, through its radio, television and on-line services.
• The BBC remains the trusted broadcaster the Nation turns to in a crisis with a successful record as a provider of essential information during emergencies. Thirty-five million people in the UK tuned into the BBC on September 11, 2001.
• We can work as a useful conduit when urgent and potentially life-saving messages need to reach as many people as possible, as quickly as possible. Our traditional public service commitment ensures we will be a helpful partner.
• BBC Scotland shares with you a strong commitment to the communities we jointly serve.

News and information form a key part of our output and BBC Scotland enjoys a close relationship with its audiences at all times, but particularly in times of crisis.