Why are businesses interested in staff motivation?

Keeping staff motivated [Motivated: Employees are encouraged to work hard by financial or other rewards. ] is good for business. Here are some examples why:

• Motivated workers are more productive and higher productivity [productivity: the amount of output achieved for every unit of input used. A productive manufacturing system will produce consistently high quality products with the minimum of wasted time, money or effort ] usually means higher profits.
• In a service industry, workers who are well motivated will provide a better level of customer service, keeping the customers happy.
• Staff who are well motivated are more likely to stay with the company. They grow in experience and become even more valuable to their employer.
• If a business successfully keeps the staff it has, the cost of recruiting and training new staff is reduced.