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19 April 2014
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Schools - Contact Us

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Contact Us

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Schools Home > Contact Us: Frequently Asked Questions

Thank you for your interest in BBC Schools. These pages contain answers to the questions we get asked most frequently. Reading through these questions and answers could save you time and prevent you having to email us.

Mailing BBC Schools

Your comments and questions will be answered by a third party on behalf of BBC Schools. We handle hundreds of emails a week. Although we do read every message, we will not reply to any questions which are answered in the Frequently Asked Questions above.

If you would like to contact us with:

  • a question that is not answered among these pages
  • a comment or suggestion that you would like to send us
  • technical errors (things broken or not working properly)
  • factual errors (things that seem wrong, or don't make sense)

Then please fill in the feedback form.

The BBC has a new system for dealing with complaints. All complaints about the BBC will have to go through the BBC Complaints website. For information about this new system and how to send a complaint, please read our FAQ: How do I make a complaint about the BBC Schools website?



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